Monthly Archives: September 2018

What do YOUR Customers experience when they visit your business?

Customers will judge their experience on the amount of attention that they receive? The more attention the customer receives, the greater the level of customer service. I’ve 2 recent experiences that I’d like to share with you: Last month I went to buy a few groceries. On approach I noticed the staff member at the […]

If you don’t look after YOUR customers someone else will!

How can you ensure that your employees are giving YOUR customers excellent customer service? You can’t be there all the time and even if you were, you wouldn’t want to be on their heels…and I’m sure they wouldn’t want you to be either. Giving an excellent service is paramount because the customer is the most […]