Up Selling & Cross Selling
This workshop looks at selling skills and techniques to up-sell or cross-sell products and services to existing customers.
As consumers, we all want to know the benefits of any product or service before we hand over our money. Your customers are no different. To up-sell and cross-sell effectively, you need to share your knowledge with customers and softly “sell the benefits” while building relationships.
This is an essential skill that can dramatically increase your sales for minimal effort.